AppExchange Checkout FAQ

The following lists frequently asked questions about AppExchange Checkout.

• Can I have multiple listings for one application?
• Do you support pricing that is not per user per month, for example, a price of $5,000 per year per Salesforce instance?
• Can I have multiple pricing plans available on my listing?
• How do I manage my pricing plans for Checkout?
• Do customers have to purchase my app through the AppExchange or can I add them as customers in Stripe?
• Can my customer switch between payment plans on the AppExchange?
• Does a license automatically become inactive if a credit card is declined?
• Does Checkout replace the LMA? Will the LMA still control license status (Active/Trial) or are licenses active for any purchase made through Checkout?
• Does Checkout support payment in multiple currencies?
• Is Checkout available for all countries?
• Can I add value-added tax for transactions processed through Checkout?
• Is there a minimum revenue share? For example, if the 15% falls below $1.00, is the revenue share still 15%?
• Does the revenue share apply to non-Checkout processed transactions?
• How does billing work when customers add/remove licenses during the month?
• How does Checkout affect existing processes, such as lead management, Trialforce and trial licenses? For example, how will Checkout signup interact with lead processing?
• How should I handle invoices for my customers?
• If an Admin installs the app, can someone else in the company go to their AppExchange account to Buy Now?