Live Agent Developer's Guide

About This Guide
Prerequisites
API Versions
Customize Deployments with the Deployment API
Pre-Chat Forms Overview
Accessing Chat Details with the Pre-Chat API
Create Records Automatically with the Pre-Chat API
Customize Chat Windows with Visualforce
Accessing Chat Details for your Visualforce Chat Window
Live Agent Visualforce Components
Live Agent Visualforce Components Code Sample
Post-Chat Pages Overview
Set Up Direct-to-Agent Chat Routing with the Deployment API
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Customize Chat Windows with Visualforce

Chat windows are what visitors use to exchange messages with support agents. Each of your Live Agent deployments includes a chat window. You can create a customized chat window by using Visualforce, and you can add styling and functionality with HTML and JavaScript.

For more information on using Visualforce, see the Visualforce Developers’ Guide.