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Feed Item Attachment: Email Message

An email message sent from a case record in Case Feed.

This response body isn’t available in version 32.0 and later. In version 32.0 and later, Email Message Capability is used.

Important

Property Type Description Filter Group and Version Available Version
direction String The direction of the email message. One of these values:
  • Inbound—An inbound message (sent by a customer).
  • Outbound—An outbound message (sent to a customer by a support agent).
Small, 29.0 29.0–31.0
emailMessageId String ID of the email message Small, 29.0 29.0–31.0
subject String Subject of the email message Small, 29.0 29.0–31.0
textBody String Body of the email message Big, 29.0 29.0–31.0
toAddresses Email Address[] Collection of addresses to receive the email message Small, 29.0 29.0–31.0
type String Emailmessage Small, 29.0 27.0–31.0