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Email Message Capability

If a feed element has this capability, it has an email message from a case.
Property Name Type Description Filter Group and Version Available Version
direction String The direction of the email message. Values are:
  • Inbound—An inbound message (sent by a customer).
  • Outbound—An outbound message (sent to a customer by a support agent).
Small, 32.0 32.0
emailMessageId String The ID of the email message. Small, 32.0 32.0
subject String The subject of the email message. Small, 32.0 32.0
textBody String The body of the email message. Big, 32.0 32.0
toAddresses Email Address[] The To address of the email message. Small, 32.0 32.0