Newer Version Available
CaseMilestone
Represents a milestone (required step in a customer support process) on a Case.
Fields
| Field Label | API Field Name | Type | Length | Precision | Scale |
|---|---|---|---|---|---|
| Business Hours | BusinessHoursId | reference | 15 | ||
| Case | CaseId | reference | 15 | ||
| Case Milestone ID | Id | id | 15 | ||
| Completed | IsCompleted | boolean | |||
| Completion Date | CompletionDate | datetime | |||
| Created By | CreatedById | reference | 15 | ||
| Created Date | CreatedDate | datetime | |||
| Deleted | IsDeleted | boolean | |||
| Elapsed Time (Days) | ElapsedTimeInDays | double | 6 | 2 | |
| Elapsed Time (Hours) | ElapsedTimeInHrs | double | 6 | 2 | |
| Elapsed Time (Mins) | ElapsedTimeInMins | int | 9 | 0 | |
| Last Modified By | LastModifiedById | reference | 15 | ||
| Last Modified Date | LastModifiedDate | datetime | |||
| Milestone | MilestoneTypeId | reference | 15 | ||
| Start Date | StartDate | datetime | |||
| System Modstamp | SystemModstamp | datetime | |||
| Target Date | TargetDate | datetime | |||
| Target Response (Days) | TargetResponseInDays | double | 6 | 2 | |
| Target Response (Hours) | TargetResponseInHrs | double | 6 | 2 | |
| Target Response (Mins) | TargetResponseInMins | int | 9 | 0 | |
| Time Remaining (Min:Sec) | TimeRemainingInMins | string | 10 | ||
| Time Since Target (Min:Sec) | TimeSinceTargetInMins | string | 10 | ||
| Violation | IsViolated | boolean |