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CaseMilestone

Represents a milestone (required step in a customer support process) on a Case. This object is available in API version 18.0 and later.

Fields

Field Label API Field Name Type Length Precision Scale
Business Hours BusinessHoursId reference 15
Case CaseId reference 15
Case Milestone ID Id id 15
Completed IsCompleted boolean
Completion Date CompletionDate datetime
Created By CreatedById reference 15
Created Date CreatedDate datetime
Deleted IsDeleted boolean
Elapsed Time (Days) ElapsedTimeInDays double 6 2
Elapsed Time (Hours) ElapsedTimeInHrs double 6 2
Elapsed Time (Mins) ElapsedTimeInMins int 9 0
Last Modified By LastModifiedById reference 15
Last Modified Date LastModifiedDate datetime
Milestone MilestoneTypeId reference 15
Start Date StartDate datetime
System Modstamp SystemModstamp datetime
Target Date TargetDate datetime
Target Response (Days) TargetResponseInDays double 6 2
Target Response (Hours) TargetResponseInHrs double 6 2
Target Response (Mins) TargetResponseInMins int 9 0
Time Remaining (Min:Sec) TimeRemainingInMins string 10
Time Since Target (Min:Sec) TimeSinceTargetInMins string 10
Violation IsViolated boolean