Salesforce1 Mobile App Admin Guide
jIntroducing the Salesforce1 Apps
The Salesforce1 apps are Salesforce on the go! These enterprise-class mobile apps give your users real-time access to the same information that they see in the office, but organized for getting work done in those precious free moments when they’re between customer meetings, waiting for a flight...even when they’re in line for coffee.
- As a downloadable app from the App Store and Google Play.
- As a mobile browser app that runs in supported mobile browsers. This option doesn’t require anything to be installed.
Supported Devices
The way users access Salesforce1 depends on whether they are using one of the downloadable apps or the mobile browser app.
| Salesforce1 App | Supported Devices | Supported Mobile OS | Supported Mobile Browser |
|---|---|---|---|
| Downloadable app for iOS (iPad supported in portrait and landscape orientation) |
iPhone 5c/5s or later
models iPad 4 or later models (including iPad Air 2 and iPad Pro) iPad mini 2 or later models Apple Watch (push notifications only) |
iOS 9.2 or later | Not applicable |
| Downloadable app for Android | Android phones | Android 4.4 or later | Not applicable |
| Samsung Galaxy Note 10.1 tablets | Android 5.1.1 or later | Not applicable | |
| Mobile browser app | iPhone 5c/5s or later models iPad 4 or later models (including iPad Air 2 and iPad Pro) iPad mini 2 or later models |
iOS 9.2 or later | Apple Safari Good Access |
| Android phones Android tablets |
Android 4.4 or later | Google Chrome Good Access |
|
| Nokia Lumia 950 | Windows 10 | Microsoft Edge | |
| Nokia Lumia 1020 and HTC 8X phones (Support ends December 17, 2017) |
Windows 8.1 Update | Microsoft Internet Explorer 11 | |
| BlackBerry Z10 phones (Support ends Winter ’17) |
BlackBerry OS 10.2 or later | BlackBerry Browser | |
| BlackBerry Z30 phones (Support ends Winter ’17) |
BlackBerry OS 10.2.1.3175 or later | BlackBerry Browser |