Force.com IDE Developer Guide

Get Started with the Force.com IDE
Develop with the Force.com IDE
Test Code with the Force.com IDE
Deploy Code with the Force.com IDE
Get Started with the Apex Debugger
Solutions to Common Force.com IDE Problems
Force.com IDE Release Notes
Useful References
PDF

Solutions to Common Force.com IDE Problems

If you encounter problems when installing or using the Force.com IDE, try these troubleshooting techniques.

After Upgrade, Passwords Are No Longer Saved

Problem

After you upgrade the Force.com IDE, Eclipse no longer saves your passwords.

Solution

  1. Select Eclipse | Preferences | General | Security | Secure Storage | Contents | Force Projects | Delete | Yes | Yes.
  2. After Eclipse restarts, right-click your project in the Package Explorer and select Force.com | Properties.
  3. Enter your password, and then click Apply.

    When you create a project, you are sometimes prompted for a new master password. This master password is a separate password of your choosing. It’s required by Eclipse secure storage but not associated with your Force.com IDE credentials. For information on Eclipse secure storage, see the Eclipse Workbench User Guide.

    Note

If these steps don’t solve your problem, try manually deleting the file that stores your passwords. Look for this file in a location such as /Users/yourName/.eclipse/org.eclipse.equinox.security/secure_storage or D:\Users\Administrator\.eclipse\org.eclipse.equinox.security\secure_storage.

Tip

New Menu Options or Views Don’t Appear After Upgrade

Problem

After you upgrade the Force.com IDE, you don’t see the new menu options or views that you’re expecting.

Solution

Create a new workspace.

  1. Select File | Switch Workspace | Other | Browse.
  2. Navigate up a directory, and then click New Folder.
  3. Enter a name for your new workspace, and then select Create | Open | OK.
  4. Switch to the Force.com perspective. Select Window | Perspective | Open Perspective | Other | Force.com | OK.

No Repository Found

Problem

Installation fails with the message, "No repository found at http://media.developerforce.com/force-ide/eclipse42. Error reading update site http://media.developerforce.com/force-ide/eclipse42."

Solution

Configure Eclipse to use your proxy server. You can find these settings in your Eclipse Preferences under General | Network Connections.

No Force.com Perspective (macOS)

Problem

On macOS, the Force.com perspective does not appear in Eclipse, despite having the current version of the Java Runtime Environment.

Solution

Download the full version of the Java SE Development Kit (JDK) from the Java download page.

No Force.com Perspective (Windows)

Problem

Installation succeeds on Windows, but the Force.com perspective does not appear under Window | Perspective | Open Perspective | Other.

Solution

Add the explicit path to the JRE in the eclipse.ini file located in the directory where you installed Eclipse. Add this line:

1-vm <full path to your jre>\javaw.exe

Conflicting Dependency

Problem

Attempting to install the Force.com IDE generates the following error.

1Cannot complete the install because of a conflicting dependency.
2  Software being installed: Force.com IDE...

Solution

Move Eclipse to a folder other than the Program Files folder. See this thread for more information.

Other Installation Problems

Didn’t find the answer to your problem? Get help from a product expert on the discussion forums.