Introducing Notifications

For users who are frequently away from their desks, knowing when something in Salesforce needs their attention is incredibly important. If they use Salesforce on their mobile device, users can get notifications when certain events happen, such as when they receive approval requests or when someone mentions them in Chatter.

These types of notifications can appear to Salesforce app users.

• In-app notifications keep users aware of relevant activity while they’re using the Salesforce app. By tapping , a user can view the 20 most recent notifications received within the last 90 days.
• Push notifications are alerts that appear on a mobile device when a user has installed the Salesforce for Android and Salesforce for iOS but isn’t using it. These alerts can consist of text, icons, and sounds, depending on the device type. If an administrator enables push notifications for your organization, users can choose individually whether to receive push notifications on their devices.