getServicePresenceStatusChannels for Lightning Experience

Retrieves the service channels that are associated with an Omni-Channel user’s current presence status.

Arguments

Name	Type	Description
callback	function	JavaScript method to call when the channels associated with a presence status are retrieved.

Component code:

Controller code:

This method is asynchronous so it returns its response in an object in a callback method. The response object contains the following properties:

Name	Type	Description
success	boolean	`true` if retrieving the current presence status channels was successful; `false` otherwise.
channels	JSON string of `channel` objects	Returns the IDs and API names of the channels associated with the presence status.