Salesforce Console Developer Guide
jNewer Version Available
getServicePresenceStatusChannels for Lightning Experience
Retrieves the service channels that are associated with an Omni-Channel user’s
current presence status.
Sample Code
Component code:
1<aura:component implements="flexipage:availableForAllPageTypes" access="global" >
2 <lightning:omniToolkitAPI aura:id="omniToolkit" />
3 <lightning:button label="Get Status Channels" onclick="{! c.getStatusChannels }" />
4</aura:component>Controller code:
1({
2 getStatusChannels: function(cmp, evt, hlp) {
3 var omniAPI = cmp.find("omniToolkit");
4 omniAPI.getServicePresenceStatusChannels().then(function(result) {
5 var channels = JSON.parse(result.channels);
6 //For example purposes, just retrieve the first channel
7 console.log('First channel ID is: ' + channels[0].channelId);
8 console.log('First channel developer name is: ' + channels[0].developerName);
9 }).catch(function(error) {
10 console.log(error);
11 });
12 }
13})