ServiceReport

Represents a report that summarizes a work order, work order line item, or service appointment.

The fields that appear on a service report are determined by its service report template. Service reports can be signed by the customer and shared as a PDF.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete()

Special Access Rules

Field Service Lightning must be enabled.

Fields

Field Name	Details
ContentVersionDocumentId	Type reference Properties Filter, Group, Nillable, Sort Description ID of the service report version, used for storage.
DocumentBody	Type base64 Properties Create, Nillable Description The report output.
DocumentContentType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description The type of data used for the report output: application/pdf.
DocumentLength	Type int Properties Filter, Group, Nillable, Sort Description The length of the report output.
DocumentName	Type string Properties Create, Filter, Group, Nillable, Sort Description The name of the report output, always set to Service Report.
ParentId	Type reference Properties Create, Filter, Group, Sort Description The ID of the service appointment, work order, or work order line item that the service report summarizes. For example, if you click Create Service Report on a service appointment, this field lists the service appointment’s record ID.
ServiceReportNumber	Type string Properties Autonumber, Defaulted on create, Filter, Sort Description An auto-generated number identifying the service report.
Template	Type string Properties Create, Filter, Group, Nillable, Sort Description The service report template used to generate the service report. If the person creating the service report doesn’t have access to certain objects or fields that are included in the service report template, those fields won’t be visible in the report they create. Note

Object Reference for Salesforce and Force.com

ServiceReport

Supported Calls

Special Access Rules

Fields