Metadata API Developer Guide
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SocialCustomerServiceSettings
Represents which Social Business Rules option has been saved to format inbound content from social posts to cases.
File Suffix and Directory Location
SocialCustomerServiceSettings components have the suffix settings and are stored in the settings folder.
Version
SocialCustomerServiceSettings is available in API version 41.0 and later.
Fields
| Field Name | Field Type | Description |
|---|---|---|
| caseSubjectOption | CaseSubjectOption (enumeration of type string) | Required. Specifies an option from which inbound social content
is formatted to appear in case records’ Case
Subject field. Valid values are:
|
Declarative Metadata Sample Definition
This is a sample of a SocialCustomerServiceSettings.settings file.
1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns="http://soap.sforce.com/2006/04/metadata">
3 <types>
4 <members>*</members>
5 <name>Settings</name>
6 </types>
7 <version>41.0</version>
8</Package>