Omni-Channel Developer Guide
jNewer Version Available
closeAgentWork for Lightning Experience
Changes the status of a work item to Closed and removes it from the list of
work items in the Omni-Channel utility.
Arguments
| Name | Type | Description |
|---|---|---|
| workId | string | The ID of the work item that’s closed. |
Sample Code
Component code:
Controller code:
Response
This method returns a promise that, upon success, resolves to true and is rejected on error.