Newer Version Available
Social Engagement Resources
Provide social functionality, such as access to managed social accounts and social post
intents, for service agents.
Available resources are:
| Resource | Description |
|---|---|
| /connect/social-engagement/social-posts/socialPostId/intents | Get available intents for a social post. |
| /connect/social-engagement/social-posts/socialPostId/intents/follow/socialAccountId | Follow or stop following a social persona of a social post on its social network. |
| /connect/social-engagement/managed-social-accounts | Get a list of managed social accounts that are in the org and assigned to the user. |
| /connect/social-engagement/managed-social-accounts/id | Get a managed social account that is in the org and assigned to the user. |
| /connect/social-engagement/social-persona/socialPersonaId/intents/follow/socialAccountId | Follow or stop following a social persona on its social network. |