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Social Engagement Resources

Provide social functionality, such as access to managed social accounts and social post intents, for service agents.

Available resources are:

Resource Description
/connect/social-engagement/social-posts/​socialPostId/intents Get available intents for a social post.
/connect/social-engagement/social-posts/​socialPostId/intents/follow/socialAccountId Follow or stop following a social persona of a social post on its social network.
/connect/social-engagement/managed-social-accounts Get a list of managed social accounts that are in the org and assigned to the user.
/connect/social-engagement/managed-social-accounts/id Get a managed social account that is in the org and assigned to the user.
/connect/social-engagement/social-persona/​socialPersonaId/intents/follow/socialAccountId Follow or stop following a social persona on its social network.