Embedded Service for Web Developer Guide

Embedded Service for Web Developer Guide
Customize Your Embedded Component
Customize General Parameters
Set the Width, Height, and Base Font Size
Set a Domain
Set the Language
Set Right-to-Left Language Layout
Customize Embedded Chat
Custom Aura Components
Lightning Web Components for Embedded Service for Web
Multiple Components with Lightning Out
Code Snippet Versions
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Set a Domain

This parameter is included as a code comment in your generated code snippet for versions 2.0 and up. When you set the domain, visitors can navigate subdomains during a chat session without losing their chat. Make sure that each page where you want to allow chats contains the code snippet.

embedded_svc.settings.storageDomain = "..."

To specify the domain for your deployment, set the parameter to whatever top-level domain you use for chats.

  • The storageDomain parameter is available only for version 2.0 and later code snippets, and it’s required if you want your chat window to persist across subdomains. If you don’t set this parameter, chats use the domain of the container page.
  • Follow the format mywebsite.com for your domain. Don’t include a protocol (http://mywebsite.com or https://mywebsite.com) or a trailing slash (mywebsite.com/).

Important