Embedded Service for Web Developer Guide

Embedded Service for Web Developer Guide
Customize Your Embedded Component
Customize Embedded Chat
Custom Aura Components
Lightning Web Components for Embedded Service for Web
Multiple Components with Lightning Out
Code Snippet Versions
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Lightning Web Components for Embedded Service for Web

Build custom chat components using Lightning web components in Embedded Service, which is supported in Lightning Out, Communities, and Essentials.

As of API version 46.0, lightningsnapin-base-chat-message enables customization of the user interface for chat messages. Your plain-text chat component imports BaseChatMessage from the lightningsnapin-base-chat-message module, extend BaseChatMesssage, and specify the lightningSnapin__ChatMessage target in the js-meta.xml configuration file.

For more detailed information, see Base Chat Message in the Lightning Web Components Reference Guide.

As of API version 48.0, lightningsnapin-base-prechat enables customization of the user interface for the prechat form. Your prechat component imports BasePreChat from the lightningsnapin/basePrechat module, extendBasePreChat, and specify the lightningSnapin__PreChat target in the js-meta.xml configuration file.

For more detailed information, see Pre-Chat Message in the Lightning Web Components Reference Guide.

As of API version 48.0, lightningsnapin-minimized enables customization of the user interface for the minimized state. Your minimized component uses assignHandler and minimize functions from the lightningsnapin/minimized module and should specify the lightningSnapin__Minimized target in the je-meta.xml configuration file.

For more detailed information, see Minimized Chat Message in the Lightning Web Components Reference Guide.