PublicComplaint

Represents the complaints submitted by public users. This object is available in API version 49.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Fields

Field	Details
AccountId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the account associated with this complaint.
BusinessAddress	Type textarea Properties Create, Filter, Nillable, Sort, Update Description Address of the business.
BusinessName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the business
ComplaintCaseId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description This field is deprecated as of API version 49.0.
ComplaintSubType	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Subtype of the complaint. Possible values are: `Fire Safety`
ComplaintType	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Type of the complaint. Possible values are: `Safety`
Description	Type textarea Properties Create, Filter, Nillable, Sort, Update Description Description of the complaint.
Email	Type email Properties Create, Filter, Group, Nillable, Sort, Update Description Email of the complainant.
FirstName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description First name of the complainant.
IncidentDate	Type date Properties Create, Filter, Group, Sort, Update Description Date of the incident.
LastName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Last name of the complainant.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user referenced this record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The most recent date on which a user viewed this record.
MobileNumber	Type phone Properties Create, Filter, Group, Nillable, Sort, Update Description Mobile number of the complainant.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description Name of the complaint.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the owner the complaint belongs to.
Priority	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Priority of the complaint. Possible values are: `Critical` `High` `Low` `Medium`
Status	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Status of the complaint. Possible values are: `In Review` `Resolved` `Submitted`

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

PublicComplaintOwnerSharingRule: Sharing rules are available for the object.

Emergency Response Management Object Reference

PublicComplaint

Supported Calls

Fields

Associated Objects