ISVforce Guide
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Office Hours Appointments on the Portal
Salesforce security review teams host office hours for AppExchange partners. During
office hours, you have direct, scheduled, web conference access to security review team members.
Get answers about the submission process from Security Review Operations or troubleshoot security
vulnerabilities with Product Security.
Operations Office Hours
During operations office hours, Security Review Operations team members answer questions about security review logistics and submission requirements. Typical questions include:
- What components of the solution are in scope for the security review?
- What type of reports and scan results am I required to provide?
- What are the fees for posting a paid solution on AppExchange?
- What is the status of my security review?
- When do I receive the results for my submission?
- What happens if the solution that I submit doesn’t pass the review?
Technical Office Hours
Technical office hours are available when you need specific security-related technical assistance from the Product Security team. Typical questions include:
- How do I navigate the AppExchange security requirements?
- What is a secure way to design and implement a specific aspect of my solution?
- How do I address issues that the automated security scanning tools detect?
- What does a finding in my security review report mean?
- What security scan results can I regard as false positives?
- How do I resolve the issues in my security review report that I think are false positives?
- Does my reworking of the code fix the security vulnerabilities identified in the security review?