Field Service Developer Guide

Field Service Developer Guide
Get Ready to Develop with Field Service
API End-of-Life
Field Service Data Objects
Field Service REST API
Field Service Metadata API
Field Service Tooling API
Field Service Apex Namespace
Field Service Custom Triggers
Field Service Code Examples
Field Service Mobile App
Configure Deep Linking for the Field Service Mobile App
Deep Linking Schema for the Field Service Mobile App
PDF

Newer Version Available

This content describes an older version of this product. View Latest

Configure Deep Linking for the Field Service Mobile App

Your field technicians rely on their mobile devices to perform complex tasks, and some of those tasks require them to navigate between multiple tabs, flows, or actions. With deep linking, you can send users directly to the right spot in the app.

Deep linking enables mobile apps to interact with each other using links called URIs, or Uniform Resource Identifiers. URIs have the power to point users to a specific location in a mobile app. Field Service has a pre-defined URI scheme that allows users to launch the Field Service app from a link in an email, website, or third-party application. An administrator or developer can create custom URIs to display specific tabs in the Field Service app. For example, you could integrate a third-party app that your field technicians use for billing.

If an unauthenticated user taps on a Field Service URI, they will be taken to the login screen. Once they log in, they need to tap the URI again to view the linked page.