OmniSupervisorConfigUser

Represents a configuration that determines the Omni-Channel Supervisor settings that are assigned to a user. User-level configurations override profile-level configurations. This object is available in API version 41.0 and later.

Supported Calls

create(), delete(), query(), update(), retrieve()

Special Access Rules

To access this object, Omni-Channel must be enabled.

As of Spring ’20 and later, only authenticated internal and external users can access this object.

Fields

Field	Details
OmniSupervisorConfigId	Type reference Properties Create, Filter, Group, Sort Description The ID of the Omni-Channel Supervisor configuration.
UserId	Type reference Properties Create, Filter, Group, Nillable, Sort Description ID of the user associated with this Omni-Channel Supervisor configuration. A user can be associated with only one Omni-Channel Supervisor configuration.

Omni-Channel Developer Guide

OmniSupervisorConfigUser

Supported Calls

Special Access Rules

Fields