ISVforce Guide

Welcome to the ISVforce Guide
ISVforce Quick Start
Grow Your AppExchange Business
Design and Build Your Solution
Package and Test Your Solution
Pass the AppExchange Security Review
Publish Your Solution on AppExchange
Sell on AppExchange with Checkout
AppExchange Checkout
How Is Revenue Shared in AppExchange Checkout?
Payment Plans in AppExchange Checkout
Payment Methods in AppExchange Checkout
Get Started with AppExchange Checkout
Support International Payments in AppExchange Checkout
Manage AppExchange Checkout Subscriptions
AppExchange Checkout FAQs
Does AppExchange Checkout replace the License Management App?
How does AppExchange Checkout affect Trialforce and lead management?
Should I collect payment details from AppExchange Checkout customers before or after installation?
Does AppExchange Checkout support multiple currencies?
If I use AppExchange Checkout to sell my solution, do customers have to purchase from AppExchange?
Can my customer switch to another AppExchange Checkout payment plan?
If a customer's credit card payment is declined in AppExchange Checkout, does their license become inactive?
How does billing work when AppExchange Checkout customers add or remove licenses during the current billing period?
If an admin purchases and installs a solution with AppExchange Checkout, can another user edit the subscription on AppExchange?
Does AppExchange Checkout support price tiers in Stripe?
Why can't my customer make an AppExchange Checkout purchase?
Does AppExchange Checkout support tax rates created in Stripe?
AppExchange Checkout Considerations
Checkout Management App
Monitor Performance with Analytics for AppExchange Partners
Manage Orders
Managing Licenses for Managed Packages
Manage Features
Provide a Free Trial of Your Solution
Support Your AppExchange Customers
Update Your Solution
Appendices
Glossary
PDF

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Should I collect payment details from AppExchange Checkout customers before or after installation?

Both approaches have advantages. We recommend thinking about your target customers and existing business processes, and then deciding.

Here's a table that you can use to guide your decision.

Collect payment details: Best if your customers value: Best if your company:
Before installation A seamless purchase experience at the end of a trial. Prefers to manage trials in Stripe.
After installation The ability to quickly try out your solution. Prefers to manage trials using the License Management App (LMA).