Connect REST API Developer Guide

Connect REST API Developer Guide
Introduction
Quick Start
Work with Features
Examples
Resources
Action Links Resources
Activity Reminders
Announcements Resources
Async Query Resources
B2B Commerce on Lightning Experience Resources
B2B2C Commerce Product Import Resource
Batch Resource
Briefcase Priming Records Resource
Call Coaching Resources
Call Coaching
Voice Calls
Voice Call Audio Upload
Chatter Resources
Clean Resources
CMS Managed Content Resources
Comments Resources
Commerce Einstein Resources
Commerce Payments Resources
Connect Resources
Content Workspace Permissions Resource
Conversations Resources
Custom Recommendation Audience Resources
Custom Recommendation Definition Resources
Customer Asset Lifecycle Management Resources
Dashboard Component Snapshot Resource
Data Integration Resources
Duplicate Resources
Einstein Prediction Service Resources
Einstein Recommendation Resources
Employee Profiles Resources
Environment Hub Resources
Email Merge Field Services Resource
Experience Cloud Microsites Resources
Experience Cloud Site Resources
Experience Cloud Site Search Resource (Beta)
Experience Cloud Sites Knowledge Resources
Experience Cloud Sites Moderation Resources
External Email Services Resource
Feed Elements Resources
Feeds Resources
Field Service Recordset Filter Criteria Resource
Field Service Shifts from Pattern Resource
Files Resources
Files Connect Repository Resources
Folders Resources
Forecasts Resources
Groups Resources
Influence Resource
Knowledge Article View Stat Resource
Likes Resource
List Share Resources
Managed Topics Resources
Mentions Resources
Messaging Channels Resource
Microbatching Resources
Missions Resources
Motifs Resources
Navigation Menu Items
Next Best Action Resources
Notification Settings Resources
Notifications Resources
Orchestration Resource
Personalization Resources
Private Connect Resources
Push Notifications Resource
Question and Answers Resources
Quick Text Resource
Quip Related Records Resource
Records Resources
Salesforce CDP Resources
Salesforce Omnichannel Inventory Resources
Salesforce Order Management Resources
Salesforce Scheduler Resources
Salesforce Surveys Invitation Emails Resource
Scheduled Custom Recommendations Resources
Share Captured Activity Resource
Social Engagement Resources
Social Engagement Setup Resources
Subscriptions Resource
Subscriptions Notifications Member Resource
Topics Resources
User Profiles Resources
Users Resources
Zones Resources
Request Bodies
Response Bodies
Appendices
PDF

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Call Coaching Resources

Einstein Conversation Insights is available as part of High Velocity Sales. Get the current status of Einstein Conversation Insights. Post metadata about a new voice call and recording. Upload an audio recording of a voice call.

Available resources are:

Resource Description
/callcoaching/callCoachingMediaProviderId Get the status of Einstein Conversation Insights.
/voicecalls Post metadata about new voice calls and recordings.
/voicecalls/voiceCallId/audio_upload Upload an audio recording of a voice call.