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External Objects
External objects are available with Salesforce Connect and Files Connect. Each external object is associated with an external data source definition in your Salesforce organization.
An external data source specifies how to access an external system. Salesforce Connect uses external data sources to access data that's stored outside your Salesforce organization. Files Connect uses external data sources to access third-party content systems. External data sources have associated external objects, which your users and the Lightning Platform use to interact with the external data and content.
By accessing record data on demand, external objects always reflect the current state of the external data. You don't have to manage a copy of that data in Salesforce, so you're not wasting storage and resources keeping data in sync.
External objects are best used when you have a large amount of data that you can’t or don’t want to store in your Salesforce organization, and you need to use only a small amount of data at any one time.
See “Define External Objects” in the Salesforce Help for how to create and modify external objects.
Naming Conventions for External Objects
Object names must be unique across all standard, custom, and external objects in the org.
In the API, the names of external objects are identified by a suffix of two underscores immediately followed by a lowercase “x” character. For example, an external object named “ExtraLogInfo” in the Salesforce user interface is seen as ExtraLogInfo__x in that organization's WSDL.
We recommend that you make object labels unique across all standard, custom, and external objects in the org.
External Object Relationships
External objects support standard lookup relationships, which use the 18-character Salesforce record IDs to associate related records with each other. However, data that’s stored outside your Salesforce org often doesn’t contain those record IDs. Therefore, two special types of lookup relationships are available for external objects: external lookups and indirect lookups. See ”External Object Relationships” in the Salesforce Help for details.
Feature Support for External Objects
- External Objects in Salesforce Connect
- Salesforce Platform Features Supported by Salesforce Connect
Salesforce Connect Adapters
| Salesforce Connect Adapter | Description | When to Use |
|---|---|---|
| Cross-org | Uses the Lightning Platform REST API to access data that’s stored in other Salesforce orgs. | To seamlessly connect data between your Salesforce orgs. For example, provide your service representatives a unified view of customer transactions by integrating data from different Salesforce orgs. |
| OData 2.0 OData 4.0 |
Uses Open Data Protocol to access data that’s stored outside Salesforce. The external data must be exposed via OData producers. | To integrate external data sources into your org that support the ODATA protocol and publish an OData provider. For example, give your account executives a unified data view by pulling data from legacy systems such as SAP, Microsoft, and Oracle in real time. |
| Custom adapter created via Apex | You use the Apex Connector Framework to develop your own custom adapter when
the other available adapters aren’t suitable for your needs. A custom adapter can obtain data from anywhere. For example, some data can be retrieved from anywhere in the Internet via callouts, while other data can be manipulated or even generated programmatically. |
To develop your own adapter with the Apex Connector Framework when the other available adapters aren’t suitable for your needs. For example, when you want to retrieve data via callouts from a REST API. |
Files Connect Adapters
Several Files Connect adapters are also available:
- Google Drive
- Box
- SharePoint Online
- OneDrive for Business
For more information about setting up Files Connect adapters see, The Files Connect Process.
For more information about Salesforce Connect, see “Salesforce Connect” in the Salesforce Help.
For details on using the Apex Connector Framework, see “Salesforce Connect” and “DataSource Namespace” in the Apex Code Developer’s Guide.