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Chat REST API Resources
To perform a POST or GET request, create and send an HTTP
request with the appropriate parameters or request body.
The Chat REST API requests let you begin new chat sessions between agents and chat visitors
and monitor the chat activity that occurs.
Create a Chat Session
To create a new Chat session, you must call the SessionId request.
Create a Chat Visitor Session
To create or reestablish a chat visitor session using the Chat REST API, you must make certain requests.
Monitor Chat Activity
Chat requests indicate when certain activities occurred during a chat session.
Customize the Chat Visitors’ Experience
With the Chat visitor REST API resources, you can establish your chat visitors’ experience with Chat in custom mobile applications.