Salesforce Health Cloud Developer Guide

Health Cloud Developer Guide
Health Cloud Data Model
Advanced Therapy Management
Benefits Verification
Care Management
Care Program Management
Claims
Clinical Data Model
Code Sets for Diagnosis and Procedure
Electronic Health Records
Engagement Interaction
EngagementInteraction
EngagementAttendee
EngagementTopic
Health Insurance
Intelligent Appointment Management
Intelligent Document Automation
Intelligent Sales
Medication Management
Provider Network Management
Remote Monitoring and Device Registration
Social Determinants
Unified Health Scoring
Utilization Management
Health Cloud Associated Objects
Health Cloud Fields on Standard Objects
Creating and Importing Documents
Intelligent Appointment Management
Working With Electronic Health Records
Emergency Response Management
Apex Reference
Health Cloud Business APIs
Health Cloud Tooling API Objects
Metadata Types
Health Cloud Custom Metadata Types
Health Cloud Empower Components for Experience Cloud Sites
API End-of-Life
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Engagement Interaction

The engagement data model is used to store details (such as start and end date and time, topic, and attendees) about an interaction between a customer or their authorized representative and a customer service representation (CSR) or contact center agent (CCA).

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud