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Identity Verification Data Model
The Identity Verification data model is used in configuring the process to verify the
identity of a caller before their requests are processed by a call center agent.
IdentityVerificationProcDef
Represents the definition of the identity verification process. Available in API version 54.0 and later.
IdentityVerificationProcDtl
Used to configure the search function as well as the minimum number of verifiers for the identity verification process. Available in API version 54.0 and later.
IdentityVerificationProcFld
Used to configure the questions or criteria for verifying the identity of a caller. Available in API version 54.0 and later.
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