Report Orders to Salesforce with the Channel Order App

Create, manage, and submit orders to Salesforce with the Channel Order App (COA). If you’re an OEM partner, you can use the COA to provision Salesforce licenses and for revenue sharing. If you’re an ISV partner, you can use the COA for revenue sharing. If you use AppExchange Checkout to manage customer payments, don’t use the COA. Revenue for partners who use Checkout is automatically reported to Salesforce when customers purchase your AppExchange solution.

The COA is preinstalled in your Partner Business Org, but before you use it, you must complete the training offered by the Partner Operations team. Acquire your Partner Business Org, pass the solution security review, and then sign up for COA training.

To sign up, log a support case in the Salesforce Partner Community. For product, specify ISV Billing & Order Support. For topic, specify Channel Order App Setup & Product Catalog Support.

Submit orders based on the sales and licensing of your solutions to customers, as required by your partner agreement.

Note

ISVforce Guide

Report Orders to Salesforce with the Channel Order App