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ConnectApi.ServiceAppointmentInput

Contains information about the service appointment.
Property Type Description Required or Optional Available Version
additionalInformation String The extra information about the service appointment. Optional 53.0
appointmentType String The type of the appointment. Optional 53.0
city String The name of the city. Optional 53.0
comments String The comments about the appointment. Optional 53.0
contactId String The ID of the contact associated with the parent record. Optional 53.0
country String The name of the country. Optional 53.0
description String The description of the appointment. Optional 53.0
engagementChannelTypeId String ID of the engagement channel type to associate with the appointment.

You can use engagement channel type only if:

  • Schedule Appointments Using Engagement Channels is enabled in Salesforce Scheduler Settings in your Salesforce org.
  • Shifts are defined in the scheduling policy. For more information on setting up shifts in the scheduling policy, see Define Shift Rules in Scheduling Policy.

    Engagement channel types are not supported with operating hours rules in the scheduling policy.

    Note

Optional 56.0
extendedFields List<ConnectApi.ExtendedFieldInput> Use to add values to any of the fields, including custom fields. Optional 53.0
parentRecordId String The ID of the parent record associated with the account. Required if lead isn’t provided. 53.0
postalCode String The postal code of the city. Optional 53.0
schedEndTime Datetime The time at which the appointment is scheduled to end. Optional 53.0
schedStartTime Datetime The time at which the appointment is scheduled to start. Optional 53.0
serviceTerritoryId String The ID of the service territory associated with the service appointment. Optional 53.0
state String The name of the state. Optional 53.0
street String The name of the street. Optional 53.0
subject String The short phrase describing the appointment. Optional 53.0
workTypeId String The ID of the work type associated with the service appointment. If specified, it is added to the service appointment record. Optional 53.0