Get Embedded Service Configuration

You must be logged in to the account that owns the EmbeddedServiceConfigDeveloperName you are querying.

Syntax

URI

/services/data/vXX.X/support/embeddedservice/configuration/embeddedServiceConfigDeveloperName

Formats

JSON

HTTP method

GET

Authentication

Authorization: Bearer token

Request parameters

None

Example

Example Request

1curl https://MyDomainName.my.salesforce.com/services/data/v58.0/support/embeddedservice/configuration/TestOne -H "Authorization: Bearer token"

Example Response Body

1{
2  "embeddedServiceConfig" : {
3    "areGuestUsersAllowed" : false,
4    "authMethod" : "CustomLogin",
5    "embeddedServiceBranding" : {
6      "contrastInvertedColor" : "#ffffff",
7      "contrastPrimaryColor" : "#333333",
8      "font" : "Salesforce Sans",
9      "height" : 498,
10      "navBarColor" : "#222222",
11      "primaryColor" : "#222222",
12      "secondaryColor" : "#005290",
13      "width" : 320
14    },
15    "embeddedServiceLiveAgent" : {
16      "avatarImg" : "",
17      "embeddedServiceQuickActions" : [ {
18        "order" : 1,
19        "quickActionDefinition" : "Snapins_Case_OfflineCaseQuickAction_08hRM00000000cC",
20        "quickActionType" : "OfflineCase"
21      }, {
22        "order" : 1,
23        "quickActionDefinition" : "Snapins_Contact_PrechatQuickAction_08hRM00000000RC",
24        "quickActionType" : "Prechat"
25      }, {
26        "order" : 2,
27        "quickActionDefinition" : "Snapins_Case_PrechatQuickAction_08hRM00000000RC",
28        "quickActionType" : "Prechat"
29      } ],
30      "enabled" : true,
31      "fontSize" : "Medium",
32      "headerBackgroundImg" : "https://google.com/img/headerBgImgUrl.png",
33      "isOfflineCaseEnabled" : true,
34      "isQueuePositionEnabled" : true,
35      "liveChatButton" : "573RM0000004GGf",
36      "liveChatDeployment" : "572RM0000004CDV",
37      "offlineCaseBackgroundImg" : "https://google.com/img/offlineBgImgUrl.png",
38      "prechatBackgroundImg" : "https://google.com/img/prechatBgImgUrl.png",
39      "prechatEnabled" : true,
40      "scenario" : "Service",
41      "smallCompanyLogoImg" : "https://google.com/img/logoImgUrl.png",
42      "waitingStateBackgroundImg" : "https://google.com/img/bgImgUrl.png"
43      
44    },
45    "shouldHideAuthDialog" : false,
46    "siteUrl" : "https://snapins-15f082fb956-15fbc261d27.stmfa.stm.force.com/napili2"
47  }
48}