Catalog Interaction

Use a catalog interaction to capture when a customer interacts with various tracking items. For example, a product or a blog post.

The interaction names are treated as a catalog interaction.

Interaction Name	Value
SalesforceInteractions.CatalogObjectInteractionName.CommentCatalogObject	Comment Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.FavoriteCatalogObject	Favorite Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.QuickViewCatalogObject	Quick View Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.ReviewCatalogObject	Review Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.ShareCatalogObject	Share Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.ViewCatalogObject	View Catalog Object
SalesforceInteractions.CatalogObjectInteractionName.ViewCatalogObjectDetail	View Catalog Object Detail

Catalog interaction fields:

Field Name	Field Type	Description
catalogObject.attributes	object	A dictionary of user-supplied values.
catalogObject.id	string	Required. A unique id representing the catalog object.
catalogObject.relatedCatalogObjects	object	A dictionary of related catalog objects.
catalogObject.type	string	Required. A type name representing the catalog object.
name	string	Required. The event names.

Example

Here’s how a catalog interaction is captured using the Web SDK.

Here’s how a catalog interaction is captured using the Sitemap.