Profile Event Routing
Profile Events described in a Web Connector Schema are mapped to individual data
streams when deployed. To route profile data collected in Salesforce Interactions SDK to the
proper data stream, add the eventType field to any
user.attributes data captured.
Match the value of eventType to developerName of a profile event specified in the Web Connector Schema. Any schema-required fields listed for that profile event must be captured.
Example
When given this schema with contactPointEmail
event:
You would instrument the capture of the contactPointEmail profile event in Salesforce Interactions SDK:
The Data Cloud Module automatically populates the required fields for Data Cloud and Salesforce Interactions SDK.