Industries Common Resources Developer Guide

Industries Common Resources
AI Accelerator and Scoring Framework
Action Launcher
Actionable List Members
Actionable Segmentation
Business Rules Engine
Data Processing Engine, Batch Management, and Monitor Workflow Services
Discovery Framework
Decision Table
Decision Explainer
Einstein Relationship Insights
Engagement
Engagement Data Model
Engagement Connect APIs
Engagement API Resources
Engagement Interactions (POST)
Engagement Interaction (DELETE, GET)
Engagement API Requests
Engagement API Responses
Apex Reference
Integrate the Engagement Objects Into Your CTI System
Identity Verification
Intelligent Document Reader
Intelligent Form Reader
Interest Tagging
Omnistudio Business APIs
Outreach List
Record Alerts
Sentiment Insights
Service Process Studio
Timeline Tooling API Object
Associated Objects
IndustriesSettings
Industries Object Access by Community License
Access Industries Features Deployed Using Managed Packages
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Engagement Interactions (POST)

Create engagement interaction, engagement attendee, and engagement topic records.
Resource
Resource Example
Available version
55.0
Requires Chatter
No
HTTP methods
POST
Request body for POST
Root XML tag
<engagementContainer>
JSON example
Properties
Name Type Description Required or Optional Available Version
engagementInteraction Engagement Interaction Create Input Create an engagement interaction record. Required 55.0
Response body for POST
Engagement Interaction Create Output