Newer Version Available

This content describes an older version of this product. View Latest

Social Customer Service Provider Settings Input

Social Customer Service settings related to the behavior of specific social networks.
Root XML tag
<SocialCustomerServiceProviderSettings>
JSON example
1{
2  "messageTypeSettings" : [{
3    "enable" : true,
4    "messageType" : "PrivateMessage"
5    }],
6  "provider" : "Facebook"
7}
Properties
Name Type Description Required or Optional Available Version
messageType​Settings Social Customer Service Message Type Settings Input[] List of Social Customer Service settings related to the behavior of specific message types. Required 45.0
provider String Specifies the social network provider, such as Facebook. Required 45.0