User Data

Track profile data for a user with or without an associated interaction using Salesforce Interactions Web SDK.

User object fields:

Field Name	Field Type	Description
anonymousId	string	This field is managed by the SDK and is automatically attached to every event.
user.attributes	object	A user-supplied value.
user.identities	object	A user-supplied value to link the anonymous user with a known user.

Example

Here’s how a user profile data is captured using the Web SDK without Interaction.

Here’s how a user profile data is captured using the Web SDK with Interaction.

Here’s how a user profile data is captured using a Sitemap.