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Engagement Attendee Create Input

Input representation to create an engagement attendee record.
Root XML tag
<engagementAttendee>
JSON example
Properties
Name Type Description Required or Optional Available Version
customFieldsList Engagement Custom Fields Input[] The custom fields and their values for engagement attendees. Optional 56.0
endDateTime String The date and time when an engagement with an attendee ended. Optional 55.0
engagementInteractionId String The ID of the associated engagement interaction record. Required 55.0
externalAttendeeId String The external user related to an engagement, such as the customer or partner. Optional 55.0
id String The ID of the engagement attendee record. Required 55.0
internalAttendeeId String The internal user related to the engagement, such as the call center agent. Optional 55.0
isAuthenticated String Indicates whether the initiating attendee of an engagement interaction was authenticated through IVR or Web channel (true) or not (false). Required 55.0
isVerified Boolean Indicates whether the initiating attendee of the engagement interaction was verified (true) or not (false). Required 55.0
ownerId String The Salesforce ID of the person who owns an engagement attendee record. Required 55.0
role String The role of an engagement attendee. Optional 55.0
startDateTime String The date and time when an engagement with an attendee started. Required 55.0
verificationTime String The time when an attendee was verified for an engagement interaction. Optional 55.0