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Visit

Track information related to a field rep’s visit to a health care provider.

Special Access Rules

In Life Sciences Cloud, Visit is used for Customer Engagement.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
AccountId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The account that is associated with a visit.
Relationship Name
Account
Refers To
Account
Channel
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The channel of the visit.
Possible values are:
  • Email
  • In-Person
  • Phone
  • Remote
  • SMS
  • WeChat
  • WhatsApp
The default value is In-Person. This field is available with the Life Sciences Cloud for Customer Engagement Add-on license in API version 65.0 and later.
ParentVisitId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
If this visit is the child of a larger group visit, this field is used to provide a link to that visit.
This field is a relationship field. This field is available with the Life Sciences Cloud for Customer Engagement Add-on license in API version 65.0 and later.
Relationship Name
ParentVisit
Refers To
Visit
PlaceId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
ID of the location that sales reps visit.
Relationship Name
Place
Refers To
Address, ContactPointAddress, Location, RetailStore
PlannedVisitStartTime
Type
dateTime
Properties
Create, Filter, Sort, Update
Description
The date and time when the visit is expected to start.
SignatureType
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The type of the signature.
Possible values are:
  • Digital
  • Physical
This field is available with the Life Sciences Cloud for Customer Engagement Add-on license in API version 65.0 and later.
Status
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update
Description
The status of a visit.
Possible values are:
  • Completed
  • Planned
The default value is Planned.
TerritoryId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The ID of the terriory for this visit.
This field is a relationship field. This field is available with the Life Sciences Cloud for Customer Engagement Add-on license in API version 65.0 and later.
Relationship Name
Territory
Refers To
Territory2