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vpls360Csr-FetchAccountFromInteraction

This Omnistudio Data Mapper is used in the agent console to fetch the account ID from the customer interaction.

Sample Input

Parameter

Required/Optional

ContextId

Required

Sample Output

Called By

  • Workflow: Agent console; Subscription Page, tab

    • Omniscript: vpls360csr_BuyAddonsV3_English

      • Integration Procedure: vpls360Csr_FetchAssets

  • Workflow: Agent console Change Base Package

    • Omniscript: vpls360csrChangeBasePackage

      • Integration Procedure: VPL360_CSRBasePackageChange

  • Workflow: Agent Console Payment

    • Omniscript: vpls360csr_BuyAddonsV3_English

    • Omniscript: vpls360csr_ChangeBasePackage_English

      • Integration Procedure: VPL360CSR_CreateSetupIntentCSR

      • Integration Procedure: VPL360CSR_getPaymentMethodsCSR

      • Integration Procedure:

        VPL360CSR_CreatePaymentIntentBillingCSR

  • Workflow: Agent console, Billing

    • Integration Procedure: VPL360CSR_VIP_DetachcardFromCustomerCSR

  • Workflow: Agent console, Subscription page

    • Integration Procedure: vpls360Csr_AssetFetchForCustomer