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VendorCallCenterStatusMap

Stores a mapping between a call center vendor agent status and a Salesforce presence status for an associated call center.

For more information, see VendorCallCenterStatusMap in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
CallCenterId Call Center ID reference 18
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
ExternalStatus External Presence Status string 255
Id Vendor Call Center Status Mapping ID id 18
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
ServicePresenceStatusId Service Presence Status ID reference 18
SystemModstamp System Modstamp datetime