Update Claim Action | Insurance Developer Guide

This action is available in API version 65.0 and later.

Supported REST HTTP Methods

URI: /services/data/v66.0/actions/standard/updateClaim
Formats: JSON
HTTP Methods: POST
Authentication: Authorization: Bearer token

Inputs

Input	Details
updateClaimInputRepresentation	Type Apex-defined Description Required. An Apex ConnectApi.UpdateClaimInputRepresentation record that contains the details of the claim to be updated.

Outputs

Output	Details
`claimId`	Type string Description ID of the claim that's updated.

Example

Sample Request

1{
2  "inputs": [
3    {
4      "updateClaimInputRepresentation": {
5        "calimId": "0Z1S70000004oVfIAI",
6        "name": "Claim for Auto Accident",
7        "lossDate": "2025-09-15",
8        "claimType": "Auto",
9        "incidentTypeId": "0itxx000000001dEAA",
10        "claimReason": "Rear-end collision",
11        "claimReasonType": "Accident",
12        "lossType": "Accident",
13        "insurancePolicyId": "0YTx0000000001qEAA",
14        "accountId": "001xx000003DGQyAAO",
15        "additionalFields": {
16          "key": "RepairShop",
17          "value": "NY"
18        },
19        "attributes": [
20          {
21            "apiName": "WeatherConditions",
22            "value": "Clear and Sunny"
23          },
24          {
25            "apiName": "NumberOfVehicles",
26            "value": "2"
27          }
28        ],
29        "items": [
30          {
31            "instanceKey": "item_vehicle_damage_01",
32            "name": "Damaged Rear Bumper and Trunk",
33            "productCode": "AUTO-SEDAN-2023",
34            "category": "Auto Physical Damage",
35            "insuredItemId": "02ixx0000004l5sAAA",
36            "insurancePolicyCoverageId": "0cvxx000000AbCdEfG",
37            "attributes": [
38              {
39                "apiName": "DamageSeverity",
40                "value": "Moderate"
41              }
42            ],
43            "additionalFields": {
44              "RepairEstimate": 2750
45            },
46            "relatedObjects": [
47              {
48                "relatedRecordId": "001xx000003DGQzAAP",
49                "relatedRecordObjName": "Account"
50              }
51            ],
52            "participantInstanceKey": "participant_driver_01",
53            "action": "update"
54          }
55        ],
56        "participants": [
57          {
58            "instanceKey": "participant_driver_01",
59            "contactId": "003xx000003DGQyAAO",
60            "accountId": "001xx000003DGQyAAO",
61            "insurancePolicyParticipantId": "0pPxx000000001qEAA",
62            "isInjured": false,
63            "roles": [
64              "Driver",
65              "Claimant"
66            ],
67            "additionalFields": {
68              "key": "StatementTaken",
69              "value": true
70            },
71            "action": "update"
72          }
73        ]
74      }
75    }
76  ]
77}

Sample Response

1[
2  {
3    "actionName": "createClaim",
4    "errors": null,
5    "invocationId": null,
6    "isSuccess": true,
7    "outcome": null,
8    "outputValues": {
9      "claimId": "0Z1S70000004oVfIAI"
10    },
11    "sortOrder": -1,
12    "version": 1
13  }
14]