Actions Developer Guide
jApply Case Classification Recommendations
Recommends values for fields on a given case record. Requires an
active Einstein Case Classification model.
These actions are available in API version 55.0 and later.
Supported REST HTTP Methods
URI: Get a case SObject with recommended values for fields: /services/data/vXX.X/actions/standard/applyCaseClassificationRecommendations
Formats: JSON, XML
HTTP Methods: GET, HEAD, POST
Authentication: Authorization: Bearer token
Inputs
| Input | Type | Description |
|---|---|---|
| caseId | ID | Required. The ID of a case. |
Outputs
| Output | Type | Description |
|---|---|---|
| caseSObject | SObject | A case SObject with recommendations applied. |