Dynamic Send Survey Invitation Actions

Send customized notifications to users about important events or updates to the records that they're working on. For example, notify account owners when a case is created.

This action is available in API version 51.0 and later.

Special Access Rules

To access the Dynamic Send Survey Invitation action, you must have the Feedback Management Survey Response Pack and the Salesforce org enabled with Surveys.

Supported REST HTTP Methods

URIs:

  • Get the list of invocable actions for each available survey: /services/data/v51.0/actions/custom/dynamicSendSurveyInvitation
  • Send survey invitation by email by using the invocable action: /services/data/v51.0/actions/custom/dynamicSendSurveyInvitation/surveyName

Formats: JSON, XML

HTTP Methods: GET, HEAD, POST

Authentication: Authorization: Bearer token

Inputs

Input Type Description
anonymousResponse boolean Indicates whether the participant's name is recorded in the response record (true) or not (false).
autoExpiryDays integer Number of days remaining for the survey invitation to expire.
emailTemplateName string Developer name of the template that contains either the question or the survey link.
isUnauthenticatedResponse boolean Indicates whether the participant is required to authenticate before starting the survey (true) or not (false).
personalInvitation boolean Indicates whether the invitation is specific to the recipient (true) or not (false).
recipient reference Required. Salesforce ID of the record that the survey invitation is sent to.
recipientType string Type of the survey recipient.
surveyQuestionName string Developer name of the question that's sent by using the invitation.
surveySubjectEntity reference ID of the record that associates the invitation record with another record.

Outputs

None.

Example

GET

This example shows how to get information about the Dynamic Send Survey Invitation action type.

1curl --include --request GET \
2--header "Authorization: Authorization: Bearer 00DR...xyz" \
3--header "Content-Type: application/json" \
4"https://instance.salesforce.com/services/data/v51.0/actions/custom/dynamicSendSurveyInvitation"

Here's a response that returns the list of invocable actions for each survey.

1{
2  "actions" : [ {
3    "label" : "flowsend",
4    "name" : "flowsend",
5    "type" : "SEND_SURVEY_DYNAMIC_INVOCABLE_ACTION",
6    "url" : "/services/data/v51.0/actions/custom/dynamicSendSurveyInvitation/flowsend"
7  }, {
8    "label" : "survey2",
9    "name" : "survey2",
10    "type" : "SEND_SURVEY_DYNAMIC_INVOCABLE_ACTION",
11    "url" : "/services/data/v51.0/actions/custom/dynamicSendSurveyInvitation/survey2"
12  }, {
13    "label" : "survey",
14    "name" : "survey",
15    "type" : "SEND_SURVEY_DYNAMIC_INVOCABLE_ACTION",
16    "url" : "/services/data/v51.0/actions/custom/dynamicSendSurveyInvitation/survey"
17  } ]
18}

POST

Here's a request for the Dynamic Send Survey Invitation action.

1{
2   "inputs":[{
3      "recipient" : "003xx000004WpemAAC",
4      "isUnauthenticatedResponse" : false,
5      "autoExpiryDays" : 6
6   }]
7}

Here's a response for the Dynamic Send Survey Invitation action.

1[
2   {
3      "actionName" : "survey",
4      "errors" : null,
5      "isSuccess" : true,
6      "outputValues" : null
7   }
8]