EmbeddedServiceCustomization

Represents a mapping between the EmbeddedServiceCustomization record parent and the EmbeddedServiceConfiguration or EmbeddedServiceMenuSettings, for a set of Embedded Service resources. Each resource is set of customizations applied via an uploaded static resource for your Embedded Chat. This object is available in API version 52.0 and later.

Supported SOAP API Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Supported REST API Methods

DELETE, GET, HEAD, PATCH, POST, Query

Fields

Field	Details
CustomizationName	Type string Properties Create, Filter, Group, Sort, Update Description The name of the custom set of resources you create for your embedded component.
Description	Type textarea Properties Create, Filter, Nillable, Sort, Update Description Used to describe a set of custom resources.
ParentId	Type reference Properties Create, Filter, Group, Sort Description The ID of the EmbeddedServiceConfig or EmbeddedServiceMenuSettings parent record. This is a polymorphic relationship field. Relationship Name Parent Relationship Type Lookup Refers To EmbeddedServiceConfig, EmbeddedServiceMenuSettings

Tooling API

EmbeddedServiceCustomization

Supported SOAP API Calls

Supported REST API Methods

Fields