ServicePresenceStatus

Represents a presence status that can be assigned to a service channel. This object is available in API version 65.0 and later.

Supported SOAP API Calls

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Supported REST API Methods

GET, HEAD, PATCH, POST, Query

Special Access Rules

Available only if Omni-Channel is enabled in your org.

Fields

Field Details
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The unique name of the object in the API.
Language
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The language of the presence status.
MasterLabel
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The label of the presence status.