Next Best Action, Strategy Recommendations

Execute a strategy.

Resource

1/connect/recommendation-strategies/strategyName/recommendations

Available version

45.0

HTTP methods

POST

Request body for POST

Root XML tag

<nbaStrategyInput>

JSON example

1{
2   "strategyContext": {
3      "key1": "val1",
4      "key2": "val2"
5   },
6   "contextRecordId": "a0lB0000001G2nFIAS",
7   "maxResults": 5
8}

Properties

Name	Type	Description	Required or Optional	Available Version
`contextRecordId`	String	ID of the context record. For example, if the next best action is on a case detail page, the ID of the case.	Optional	45.0
`maxResults`	Integer	Maximum number of results. Valid values are from 1 to 25. The default is 3.	Optional	45.0
`strategyContext`	Map<String, String>	Variable and value mappings for the strategy.	Optional	45.0
`debugTrace`	Boolean	Specifies whether to return trace and debug information in the response (`true`) or not (`false`). If unspecified, the default is `false`.	Optional	45.0

Request parameters for POST

Parameter Name	Type	Description	Required or Optional	Available Version
`contextRecordId`	String	ID of the context record. For example, if the next best action is on a case detail page, the ID of the case.	Optional	45.0
`maxResults`	Integer	Maximum number of results. Valid values are from 1 to 25. The default is 3.	Optional	45.0
`debugTrace`	Boolean	Specifies whether to return trace and debug information in the response (`true`) or not (`false`). If unspecified, the default is `false`.	Optional	45.0

Response body for POST

Next Best Action Recommendations

Connect REST API Developer Guide