Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

ConnectApi.Recommendation

A Next Best Action recommendation object.
Property Name Type Description Available Version
acceptanceLabel String Text indicating user acceptance of the recommendation. 45.0
actionReference String Reference to the action to perform, for example, launching a flow. 45.0
description String Description of the recommendation. 45.0
externalId String External ID of the recommendation. This ID doesn’t need to be a Salesforce 18-character ID. For example, it can be a product number from an external system. 46.0
id String ID of the recommendation. 45.0
image ConnectApi.​FileAsset Image to display. 45.0
name String Name of the recommendation. 45.0
rejectionLabel String Text indicating user rejection of the recommendation. 45.0
url String URL to the recommendation. 45.0