Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Skill

Represents a skill that service resources have. For technician type service resources, the skill represents their area of expertise. For asset type service resources, the skill must be specified as Test Drive. This object is available in API version 59.0 and later.

Supported Calls

create(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

Automotive and Automotive Scheduler must be enabled.

Fields

Field Details
Description
Type
textarea
Properties
Create, Nillable, Update
Description
The description of the skill.
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the record was last viewed.
MasterLabel
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
The name of the skill.
TypeId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The type of skill.
This field is a relationship field.
Relationship Name
Type
Relationship Type
Lookup
Refers To
SkillType

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

SkillChangeEvent
Change events are available for the object.