Field Service Developer Guide
jCreate Engagement Topic
Creates an engagement topic record that connects a given topic ID.
For example, a service appointment ID, to a messaging session ID. If an engagement topic
for this connection already exists, no action is taken.
This action is available in API version 63.0 and later.
Supported REST HTTP Methods
- URI
- /services/data/vXX.X/actions/standard/createEngagementTopic
- Formats
- JSON, XML
- HTTP Methods
- POST
- Authentication
- Authorization: Bearer token
Inputs
| Input | Details |
|---|---|
| topicId |
|
Outputs
| Output | Details |
|---|---|
| completionStatus |
|
Example
Sample request body:
1{
2 "inputs" : [{
3 "topicId" : "08p000000000001AAA"
4 }]
5}Sample response body:
1{
2 "actionName" : "createEngagementTopic",
3 "errors" : null,
4 "isSuccess" : true,
5 "outputValues" : {
6 "completionStatus" : true
7 }
8}