Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Field Service Data Objects

Field Service is based on a suite of standard and custom Salesforce objects that relate to each other in different ways. These objects also serve as the foundation of the Field Service managed package and mobile app.

The following object relationship diagrams and reference information are your field service object dictionary. Use them to guide your implementation decisions. You can create, retrieve, update, or delete field service records and objects, through our SOAP and REST APIs. You can query these objects using SOQL (Salesforce Object Query Language).