Field Service Developer Guide
jNote: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
AppointmentInsightsResult Class
Represents the response returned by the getAppointmentInsights
method. AppointmentInsightsResult includes details about why a service appointment can’t
be added to the Gantt, including resource availability, blocked slots, and applicable
blocking rules.
Namespace
Example
This code block represents the output of the getAppointmentInsights method from the Appointment Insights API. It provides a detailed result of an appointment insight operation. The result indicates there are no slots blocked.
1
2AppointmentInsightsResult:[
3blockedSlots=0,
4blockingRules=(BlockingRule:[
5 ruleName=Due Date,
6 slotsBlockedByMultipleRules=0,
7 slotsBlockedByRule=0
8]),
9horizonEndDate=2024-06-06 14:00:00,
10horizonStartDate=2024-05-27 14:00:00,
11operationTimeStamp=2024-06-16 14:00:53,
12policyId=a0c8B00000638CMQAY,
13resourcesEvaluated=0,
14serviceAppointmentId=08p8B000000jCjBQAU,
15serviceTerritoryId=0Hh8B000000HrctSAC
16]